Frequently asked questions
Clear answers to the most common questions from survey and site teams.
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What does OneSurvey replace in our current workflow?
OneSurvey replaces fragmented survey notes, floorplan markups, photo folders, and manual report assembly with one unified workspace that connects every survey detail to the final deliverable.
Who uses OneSurvey day to day?
Security integrators, low voltage installers, facility managers, and site teams use it to capture site data, document devices, and coordinate reporting.
Can we standardize surveys across multiple technicians?
Yes. Teams can align on consistent survey steps, device metadata, and reporting outputs so every site follows the same quality standard.
How does the floorplan workflow work?
Import a plan, set scale, and place devices directly on the drawing. Each placement carries notes, photos, and metadata for clean handoff.
What is the device library used for?
The device library keeps approved hardware, accessories, and part details organized so technicians place consistent devices and reporting stays accurate.
Does OneSurvey support reporting and exports?
Yes. Reports pull data, photos, and device details into proposal ready documentation with exportable formats.
How do we handle photos and notes?
Photos and notes attach to specific devices, rooms, or surveys so context is never lost when reports are generated.
Is OneSurvey built for multi site or enterprise teams?
Yes. Organizations can manage multiple sites, roles, and teams while keeping survey standards consistent.
How do we get started?
Book a demo and we will walk you through your workflow, recommend a rollout plan, and share next steps for onboarding.
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Talk to our team
Share your workflow and we will show how OneSurvey standardizes surveys, documentation, and reporting.
OneSurvey workflow
- Survey
Capture site conditions, element data, and field photos.
- Design
Place devices on scaled floorplans and review layouts.
- Report
Generate floorplan, photo, and bill of materials reports.
Floorplans
Site Photos
Reports
